SIMS Support Officer

Ref No. 24730
Doncaster
Posted 22 Apr 2024

Overview

Employment: Permanent

Job description

Are you a school receptionist, Administrator or Support with vast experience using Sims. Could you support others in a similar role? We are looking for a SIMS expert to support users, deliver training and manage updates. You will ensure a seamless experience for SIMS users delivering excellent customer service and providing advice. 

IntaPeople have partnered up with a leading technology company, who provide exceptional IT support to the educational sector throughout the UK. They are looking to recruit a SIMS Support Officer on a permanent basis on a hybrid model, based out of Doncaster.

What you will be doing

  • Providing Support on SIMS for multiple customers via telephone and email
  • Delivering superior training to clients and colleagues on SIMS software
  • Maintaining client infrastructure, including the SIMS and SQL environments, from both an on-prem and cloud perspective
  • Liaising with 3rd parties for issues that require a more complex resolution.

The experience you'll bring to the team

  • Experience within an educational environment
  • Previous knowledge of SIMS or similar
  • End-user experience of school management software is advantageous 

What you will Receive

  • £30,000 - £35,000 salary
  • Hybrid working (2-3 days from home)
  • 25 days holiday + Bank Holidays
  • Excellent opportunities for progression
  • Investment into recognised training courses and certifications
  • Personal Development days

Sound like the next opportunity for you. Apply now to be considered, or you can call/email Caitlin on 02920252500 / c.coles@intapeople.com

Your consultant

Caitlin Coles

Recruitment consultant

Get in touch:

c.coles@intapeople.com