Client Services Engineer

Ref No. 24232
Posted 15 May 2023


Employment: Permanent

Job description

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Client Services Engineer

Are you experienced in Technical Support and looking to take an exciting next step in your career? We’re looking for a senior member of the on-site support team in Paris. In this Client Services Engineer position, you will join as a senior member of the team, with the intent of internal growth into a Team Lead position.

A successful Client Services Engineer will provide support for clients in-person and over the phone, resolving hardware and software issues. This role will require the successful candidate to speak both French and English.


  • Provide on-site technical support
  • Provide support for 1st-3rd line IT issues – Microsoft Exchange, Office365, Active Directory, SharePoint, DNS, MDM
  • Troubleshooting and resolving hardware and software issues
  • Maintain systems and install new equipment/infrastructure
  • Manage ticketing queue in a timely manner


  • 4+ years of relevant IT experience
  • 3+ years of experience in systems maintenance and end user technical support
  • Desktop and troubleshooting skills
  • Experience in MS Exchange/365, Windows Server, Microsoft Office Suite, Active Sync, Active Directory, LAN/WAN, MDM
  • Knowledge of Citrix, VMware, Disaster Recovery, Cyber Security (e.g., IPS, IDS), Cisco, SAN (e.g., EMC, Equallogic)
  • Degree educated in Computer Science
  • Ticketing system experience
  • Experience in the financial services industry and MSP experience is desirable
  • French and English speaking

Further Information:

  • Location – Paris
  • Working model – On-site
  • Salary – up to €70,000
  • Team progression – plan to move into Team Lead position


APPLY NOW, or get in touch with Dene on, for immediate consideration!

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