IT Technical & Operations Manager
Cardiff - Hybrid (3 days onsite)

£60-72k & Benefits & 20% potential bonus

IntaPeople have partnered with a growing financial services organisation in Cardiff is looking for an IT Technical & Operations Manager to take ownership of the company’s technology environment and support the continued growth of the business.

This is a hands-on technical leadership role within a small, highly regulated organisation. You’ll work closely with the Head of IT, overseeing day-to-day technology operations while coordinating with managed service providers and technology vendors who deliver elements of the infrastructure and security platforms.

The focus of the role is ensuring the company’s systems remain secure, stable and compliant, while enabling colleagues across the business to work efficiently using modern workplace tools.

A key part of the role will be managing and improving the organisation’s Microsoft 365 environment, including Exchange Online, SharePoint, Teams, OneDrive and Azure Active Directory. You’ll oversee identity governance controls such as MFA and conditional access, while ensuring configuration standards support security, compliance and operational efficiency.

You’ll also coordinate with external partners responsible for infrastructure, security and cloud services, ensuring suppliers deliver against agreed service levels and that systems remain aligned with internal security policies and regulatory expectations.

Alongside supplier management, you’ll oversee core systems and user access management, support incident response activities and maintain business continuity and disaster recovery readiness. The role will also involve supporting internal audits, regulatory reviews and technology governance processes, ensuring documentation and operational controls are maintained to the standards expected within a regulated financial services environment.

This position suits someone who enjoys working in a hands-on environment within a smaller organisation, where strong communication, ownership and problem-solving are essential.

Key experience required:

• Strong hands-on experience with Microsoft 365 and Azure Active Directory

• Background in IT infrastructure, systems administration or technical operations

• Good understanding of cyber security principles and security tooling

• Experience working with managed service providers or third-party technology vendors

• Exposure to regulated or security-focused environments

• Strong stakeholder communication skills

Benefits

• Hybrid working - 3 days onsite in Cardiff

• Free parking

• Gym membership

• Private healthcare (Bupa)

• Employer pension matched up to 5%

• 30 days annual leave

Location: Remote but you would ideally have 2 days p/month in Cardiff so the preference would be for you to be based closer to South Wales / South West or the Midlands ideally
Rate/Salary: £550-600 p/day (Inside IR35) 

We’re looking for an experienced AI Delivery Lead to lead AI and technology initiatives within a Financial Crime Compliance environment.

The role combines AI delivery with Customer Crisis Management and incident management, with around 35% of the role focused on operational support, customer-impacting incidents and continual service improvement.

You’ll work across Product, Engineering, Support and Business teams, taking initiatives from business case through to delivery, adoption and value realisation.

The Role

• Lead delivery of AI, GenAI, automation and technology initiatives from concept through to adoption.
• Translate business objectives into delivery plans, measurable outcomes and benefits.
• Support Customer Crisis Management and Major Incident Management, coordinating teams during customer-impacting issues.
• Lead Root Cause Analysis, post-incident reviews and corrective actions.
• Identify opportunities to improve product quality, operational efficiency and customer outcomes through AI and automation.
• Coordinate delivery across multiple Agile teams, including dependencies, risks and key milestones.
• Support SAFe, PI Planning and ART-level delivery.
• Provide clear reporting and communication to senior stakeholders.
• Ensure delivery meets relevant governance, security and Responsible AI requirements.

What We’re Looking For

• 10+ years' experience in Technology Delivery, Programme Management or similar.
• Proven experience delivering complex technology initiatives within enterprise environments.
• Experience delivering AI, GenAI, Machine Learning or automation projects.
• Strong experience with Incident Management, Major Incident Management or Customer Crisis Management.
• Excellent stakeholder management across Product, Engineering and Business teams.
• Strong Agile delivery experience. SAFe experience would be highly desirable.
• Experience in Financial Services, Risk, Compliance or Financial Crime would be advantageous.
• Knowledge of Responsible AI / AI governance would be beneficial.
• French language skills would be advantageous due to teams based in Paris.

Key Skills: AI Delivery | GenAI | Automation | Financial Crime | Incident Management | Customer Crisis Management | SAFe | Agile | Responsible AI | AI Governance

Cardiff | Hybrid working
£35,000 - £42,000
12-month fixed-term contract | Potential to extend or become permanent

Make an impact across a growing project portfolio

Are you highly organised, proactive and great at keeping multiple projects moving in the right direction?

We’re looking for a PMO Project Portfolio Coordinator to join a growing, purpose-led technology organisation in Cardiff. You’ll play a key role in bringing together a portfolio of around seven live projects, ensuring senior leaders have clear, accurate information to make decisions and that actions, risks and dependencies don’t fall through the gaps.

This isn’t a Project Manager role. Individual projects will continue to be owned and delivered by their respective Project Owners, Project Managers and Sponsors. Your role is to provide the coordination, visibility and structure that keeps the overall portfolio joined up and running effectively.

The position is initially a 12-month fixed-term contract, with the potential for an extension or permanent opportunity.

What you’ll be doing

Working closely with the Operations Director, Project Managers, Project Owners and senior leadership team, you’ll:

• Coordinate and track progress across approximately seven live projects
• Maintain a clear view of project status, milestones, actions and priorities
• Follow up with Project Owners and Managers to make sure updates and actions are completed
• Prepare agendas, reports and papers for the Project Portfolio Board
• Review Project Initiation Documents for completeness and readiness before they reach the Board
• Identify and flag risks, issues and dependencies across projects
• Ensure information in Jira is accurate, consistent and up to date
• Help create reliable portfolio reporting for senior leaders
• Support the PMO framework established by the Operations Director and ensure agreed processes are followed
• Build strong relationships across technical and non-technical teams

What we’re looking for

You don’t necessarily need to have been a Project Manager. What matters is that you know how to bring structure, pace and organisation to a busy project environment.

You’ll ideally have:

• Experience coordinating multiple projects simultaneously, or working within a PMO, programme office or project portfolio environment
• Strong organisational skills and excellent attention to detail
• Confidence preparing reports and information for senior stakeholders
• The ability to follow up with busy senior colleagues in a professional, diplomatic and persistent way
• Good experience using Jira
• Confidence working across both technical and non-technical teams
• A proactive approach and the ability to spot where something needs attention before it becomes a problem

Above all, we’re looking for someone who takes ownership. You’ll be the person who knows where things are, what’s outstanding and what needs to happen next.

Why join?

This is a fantastic opportunity to join a tech-for-good organisation making a genuine social impact, helping deliver education to students in underprivileged communities across Africa.

As a small and growing team, no two days are exactly the same. There’s plenty of variety and scope to get involved, making this a great environment for someone who enjoys having broad responsibilities rather than being pigeon-holed into a narrow role.

Having worked with the company for the past six years, we’ve seen first-hand the supportive and nurturing culture they’ve built, with approachable, down-to-earth senior leadership and a collaborative way of working.

Interested?

If you’re an organised, proactive project professional who enjoys bringing clarity and structure to multiple moving parts, we’d love to hear from you.

Apply now to be considered, or contact Kim Gibbons for a confidential chat at k.gibbons@intapeople.com.

IntaPeople are helping a software consultancy in Cardiff to scale up the sales team with a Business Development Manager.  The base salary is up to £60,000 with an OTE of up to £100,000.

About the company

• They are a consultancy who build bespoke software for public and private sector companies, from custom integrations to CRMs, bespoke web applications and legacy system transformations.
• Based in Llanishen, they have a hybrid set up with 3 days per week in the office.
• They are a genuinely lovely team with a motivating and nurturing culture.

About the role:

• The role will focus on driving revenue growth across their public sector portfolio, with a focus on Local Authorities, Higher Education institutions, and Housing Associations (Tier 2).
• The role is primarily responsible for creating and shaping new opportunities ahead of formal procurement, finding short term opportunities outside of formal tenders.
• The role will also support the development of strategic partnerships and framework-based opportunities, to enable access to larger and more complex public sector programmes (Tier 1)
• You will generate qualified, influenced new business opportunities within Tier 2 public sector and build/maintain senior level relationships that position the company as a trusted partner
• The BDM will grow revenue from existing public sector clients through strategic account management growth as well as increase the company’s visibility and success within Tier 1 public sector frameworks and partner led bids.

 About you:

• Previous BDM experience within a tech company is required, a background of working with public sector companies is a huge bonus
• The client requires knowledge of frameworks such as G-Cloud 15 and DOS 7
• Bid management experience would be beneficial.
• You will be required to attend the office 3 days per week.

‘Apply Now’ to be considered or send a copy of your CV to Kim k.gibbons@intapeople.com

Location: London, Hybrid 2days in office per week
Industry: Financial Services

Shape the Future of Security Architecture

We're seeking an experienced hands on IT Security Architect to join a rapidly evolving financial services organisation undergoing significant technology transformation.

This is a highly visible role where you'll influence how security is embedded across cloud, on-premises and hybrid environments, helping ensure technology change is delivered securely, compliantly and in line with business objectives.

Working within a central Security Architecture function, you'll partner with architects, engineering teams and senior stakeholders across the business to provide expert guidance on security design, threat modelling, governance and emerging technology risks.

With the increased adoption of cloud technologies, APIs, AI solutions and modern application platforms, this role offers a unique opportunity to shape security strategy across a diverse and complex technology estate.

The Role

As an IT Security Architect, you'll be responsible for reviewing and approving solution designs, identifying security risks early in the delivery lifecycle and ensuring appropriate controls are implemented across the organisation.

You'll act as a trusted advisor to project teams, helping them balance security, business objectives and regulatory obligations in a pragmatic and risk-based manner.

Key responsibilities include:

• Conducting end-to-end security architecture and design reviews across technology initiatives.
• Performing structured threat modelling using methodologies such as STRIDE.
• Producing and maintaining security standards, architecture patterns and technical guidelines.
• Providing expert security consultancy throughout project lifecycles.
• Assessing security implications of emerging technologies including AI, Large Language Models (LLMs), machine learning solutions and autonomous agent frameworks.
• Reviewing SaaS, cloud and third-party vendor solutions against internal security requirements.
• Supporting governance activities and presenting recommendations to Design Authority forums.
• Working closely with Security Operations, IAM, Infrastructure and Risk teams to ensure designs are operationally viable and aligned to policy.
• Contributing to strategic security initiatives including:

Zero Trust

Cloud Security

Network Segmentation

Identity Modernisation

Building strong relationships with business stakeholders and acting as the primary security architecture contact for an aligned business division.

What We're Looking For

We're looking for a security professional who combines strong technical depth with excellent stakeholder engagement skills.

You'll be comfortable challenging designs, influencing decision-makers and translating complex security concepts into practical business outcomes.

Essential Experience

• Significant experience in Security Architecture or a closely related architecture role.
• Proven track record conducting:

Security Design Reviews

Threat Modelling

Security Risk Assessments

Architecture Governance

• Strong knowledge of cloud security, preferably within Microsoft Azure environments.
• Experience securing APIs, modern application architectures, microservices and cloud-native platforms.
• Understanding of Identity and Access Management, including:
  • SSO
  • Federation
  • MFA
  • Privileged Access Management
  • Certificate-based Authentication
• Familiarity with Zero Trust principles and modern network security architectures.
• Experience working within regulated environments, ideally Financial Services.
• Excellent communication and stakeholder management skills.

Desirable Experience

• Experience with:
  • AI/ML Security
  • Large Language Model (LLM) Security
  • Agentic AI Frameworks
  • MCP (Model Context Protocol)
• Knowledge of DevSecOps, Infrastructure as Code and Security Automation.
• Understanding of regulatory and compliance frameworks including:
  • DORA
  • FCA requirements
  • ISO 27001
  • NIST

Certifications

The following certifications would be highly beneficial:

• SABSA (preferred)
• CISSP
• TOGAF
• CCSP
• Azure Security Certifications
• Other relevant security or architecture certifications

Personal Attributes

We're particularly interested in individuals who are:

• Pragmatic and risk-focused.
• Naturally curious about emerging technologies and evolving threats.
• Collaborative rather than gatekeeping in their approach.
• Strong communicators who can influence at all levels.
• Comfortable working independently across multiple initiatives.
• Passionate about enabling secure technology transformation.

Why Join?

• Opportunity to influence security strategy across a large and diverse technology estate.
• Exposure to cutting-edge technologies including AI, cloud and modern application platforms.
• Collaborative architecture function with significant business visibility.
• Work on high-profile transformation programmes.
• Competitive salary, bonus and benefits package.
• Flexible and hybrid working arrangements.

Language Skills

Fluency in English is required. French language skills would be advantageous.

Interested?

If you're a Security Architect looking for an opportunity to shape security across a complex and evolving financial services organisation, we'd love to hear from you. Apply now to learn more.

This is a 30 hour working week but we are open to reduced or increased hours for the right person. 

We’re looking for candidates who have experience in:

• Proven experience within a accounts admin, finance admin or similar role
• At least 2+ years experience of working experience within this sector  
• Experience using Excel
• You must be comfortable working on a Mac 
• You must have experience working across multiple small businesses within a group 
• Experience using accounting software tools such as Xero, Quickbooks or Sage
• The ability to work under fast paced, pressured environments
• Experience with VAT returns and the Microsoft Office package is desirable

Joining this small finance function, you’ll be responsible for:

• Working closely with senior management and business directors
• Day-to-day accounts administration
• Working with accounting software tools such as software Xero, Sage and Quickbooks
• Locating and organising purchase invoices and receipts
• Update internal accounting databases and spreadsheets
• Running weekly and monthly reports for sales invoicing and self-billing
• Ensuring timely payments to affiliates and suppliers
• Reconciling payments received from affiliates
• Acting as a finance POC for internal and external clients
• Managing bank transactions
• Assisting with monthly reporting to agreed timeframes
• Assisting with VAT returns across the group of businesses

Role at a glance:

• Accounts/Finance Administrator - Reduced hours – 30 hours per week (open to negotiating up or down to suit needs)
• Bridgend Office based - Monday - Friday 
• Starting hourly rate of between £15 - £16 per hour depending on experience
• Modern working environment
• Length of service rewards
• Start date ASAP
• One stage interview process - onsite 

For more information, click APPLY now.

Looking to find a Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team with 1^st line support engineers who want to work within a collaborative team and can add value across multiple workstreams within the business.

About the company…

· The company offers and encourages training and progression, there have been frequent promotions within the current team, and they provide ongoing support to your career development.

· The technical teams keep the company at the forefront of technology and as the company scales in projects and size, they have an exciting IT department that are constantly thinking of new ways to improve their functions.

About you…

· You will be a generalist rather than specialising in one area; this role has a focus on end user support so you will be a great communicator with strong customer service skills.

· You have an inquisitive nature and want to constantly develop your skills.

· You believe the best way to really understand technical capabilities is to break things to build them back up, or you just like designing your own solutions.

About the role…

• The role is fully office-based so it is necessary to live within a commutable distance from the Cardiff office. You must be UK based and happy to call in for the occasional meeting, though.
• With a largely remote task force, this role is very much end user support and supporting remote desktops
• Identifying frequently occurring issues and coordinating with respective teams as needed
• Working with all IT departments to facilitate issue resolution of problems elevated by the service desk team. 
• Monitoring escalations
• Trending of incidents to identify problems. 
• Managing and updating the Service Desk knowledge base
• Managing multiple, high-priority issues simultaneously
• Identify, propose, and enforce escalation process improvements.
• Actively and willingly share expertise and coach others.
• Make clear recommendations for action rather than presenting options. 
• Organise consistent lines of communication to ensure issues are correctly identified.
• Pursue regular updates from problem owners and cascade information back to Service Desk staff
• Attend CAB meetings, assess change risk and ensure the Service Desk can continue to deliver consistent quality standards to customers.

The technology / experience that would be ideal includes:

Experience with Microsoft operating systems

• Good understanding of Microsoft Windows 10
• Good understanding of Microsoft Office suite
• Good understanding of PC and server hardware architecture, building, configuring and installation
• Good understanding and ability to troubleshoot TCP / IP Networking
• Previous experience of VOIP/telephony
• Working knowledge of network technologies

Next steps… Easy, apply for the role and we’ll be in touch, thanks! 

Swansea

3 days per week in the office

Up to £70,000 (plus 20% bonus and 13% pension)

Are you a Senior Data Engineer who wants to be trained in Fabric and Azure? I’m helping a Swansea based client to scale up the data team with a Senior Engineer.

About the role:

• They have an established data warehouse platform that is off premise, built in SSIS, SSRS and T-SQL but are migrating to Fabric and Azure. Full training in Fabric and Azure is offered.
• The role is split 70% developing/building and 30% supporting/maintaining what you have built so you can have full ownership.
• Documentation and knowledge sharing is a huge part of the role
• This is a small team of 5 at present; the Team Lead, 2 senior engineers and 2 mid-level engineers so this will be the 6^th hire. They have another data team of 30 in the wider business.
• This is a hybrid role that requires 2 days per week in the Swansea office.

About you:

• You will be an experienced data engineer who is proficient in SSIS, SSRS and SQL.
• Experience of Fabric and Azure would be beneficial but full training is provided if you have no prior experience of this tech stack.
• You write clear documentation and you have successfully optimised data warehouse platforms for better performance in your current or past role(s).
• You’re looking for a role where you can bring in ideas to drive the technical direction of a team.

“Apply Now” to be considered or send a copy of your CV to k.gibbons@intapeople.com to set up a call for a confidential chat.

75k plus a bonus of up to 20% (£90,000 package)

IntaPeople are partnered with a fintech scaleup in Cardiff city centre and are scaling up the Java team with an Engineering team lead

About the role:

• This is a people leadership role where you will be managing 6-8 engineers. Your role will be focused on developing your team, setting goals and helping them to achieve milestones.
• You will be working on greenfield projects and although this is not a hands on coding role, you will need to be able to write code when required.
• This role is available due to internal promotion to Engineering Manager. There is an opportunity for similar progression in the future.
• Tech Stack – Java 25, Spring boot, React, Postgres & AWS.

About you:

• You really enjoy getting the best out of your team, you understand that different people respond better to different strategies and your pride yourself on your ability to help each individual develop their skills.
• You are an experienced engineer with a background in technical leadership and you are able to hit the road running within an Engineering Team Lead position.
• The team have some agentic workflows set up in Claude, so a background with agentic coding and GenAI would be ideal.
• Hands on experience with Java (Ideally 25) building APIs and microservices with Spring Boot is essential.

About the role:

• Hybrid – 3 days per week in the Cardiff office
• Salary – Up to £75,000
• Bonus – up to 20%
• Package – Up to £90,000
• Benefits – Private Medical, 25 days annual leave, Birthday off, Charity Leave, EV scheme etc

For a confidential chat about the role, send a copy of your CV to k.gibbons@intapeople.com and we will set up a call

Remote (UK) | Initial 4-Month Contract | £37-£39 per Hour | 40 Hours Per Week | INSIDE IR35

About the Opportunity

We're supporting a leading global digital organisation in the search for an experienced Web Accessibility Specialist to join their established Accessibility Centre of Excellence.

This is a hands-on contract role focused on validating accessibility improvements across a portfolio of web products and applications. You'll work closely with product, design, development and testing teams to ensure accessibility fixes genuinely improve the experience for users with disabilities and meet WCAG standards.

If you're passionate about digital inclusion, accessibility testing and creating better online experiences for all users, we'd love to hear from you.

The Role

As a Web Accessibility Specialist, you'll be responsible for reviewing accessibility issues, validating remediation work and providing expert guidance on accessibility compliance and usability.

You will:

• Validate accessibility fixes against WCAG 2.1 and 2.2 requirements
• Carry out manual accessibility testing across websites and web applications
• Test user journeys using assistive technologies, including screen readers
• Assess keyboard navigation, focus states, forms, headings, error handling and responsive behaviours
• Use tools such as Axe, WAVE and browser accessibility inspectors to support testing activities
• Document findings clearly, highlighting user impact and recommended actions
• Identify incomplete fixes or new accessibility issues introduced during remediation
• Provide practical feedback to developers, designers and product teams
• Support accessibility audits where required
• Contribute towards maintaining accessibility compliance documentation and reporting

About You

We're looking for someone with a strong background in accessibility testing and WCAG compliance who can confidently assess whether fixes work in real-world user scenarios.

Essential Skills & Experience

• Minimum 2 years' experience in accessibility testing, auditing or remediation
• Strong knowledge of WCAG 2.1 and/or WCAG 2.2
• Experience performing manual accessibility testing
• Confident using NVDA for accessibility validation
• Understanding of:
• Semantic HTML
• CSS
• JavaScript
• ARIA
• Forms and interactive web components
• Experience using accessibility testing tools such as:
• Axe
• WAVE
• Browser Accessibility Inspectors
• Ability to produce clear and actionable accessibility reports
• Strong stakeholder communication skills

Desirable Experience

• Experience with JAWS and/or VoiceOver
• VPAT and Accessibility Conformance Report (ACR) experience
• Single Page Application (SPA) testing experience
• Enterprise-scale web application experience
• IAAP certification or equivalent accessibility qualification

Contract Details

Job Title: Web Accessibility Specialist – InsideIR35

Contract Length: Initial 4 Months

Location: Fully Remote (UK ONLY)

Rate: £37.00 - £39.00 per hour DOE

Hours: 40 hours per week

Extension Potential: Yes

If you're an Accessibility Specialist, Accessibility Consultant, Accessibility Tester, Accessibility Analyst or Accessibility QA professional looking for your next contract opportunity, we'd love to hear from you.

02920 252 500

As a Senior Software Developer, you will work alongside the Software Development team in the delivery of key projects as well as providing support and coaching for more junior developers to support their development.

Responsibilities;

• You will lead the development of maintainable code through conducting code reviews
• You will collaborate with stakeholders and solution architects to understand business plans and strategies
• You will work within the Software Development team to develop the companies new and existing software platforms
• You will create and maintain technical documentation using the appropriate business tooling

About you;

• You will have proven experience in designing, developing and maintaining complex software systems
• You will have a solid understanding of modern development practices and technologies
• You will have solid experience with; C#, .Net , Azure, PowerApps 
• You will have previous experience of collaborating with stakeholders to gather requirements

What you’ll get in return (at a glance);

• A salary of circa up to £55,000 (DOE)
• 28 days annual leave + public bank holidays
• A flexible working environment
• Competitive Legal and General pension Scheme (8% contribution)
• 4 x Death in service
• The opportunity to work on modern and industry changing projects
• Salary sacrifice scheme such as – cycle to work, electric vehicle
• To be based in their brand new, modern offices 2-3 days per week with the wider team in South Wales.
• A chance to truly contribute to large scale digitalisation projects within Wales 

For more information click APPLY now or for a confidential chat call Nathan Handley on 02920 252 500.

This role is commutable from Swansea, Bridgend, Cardiff and Newport.

📍 South Wales / Hybrid Field-Based Role with a ASAP start date ideal.

The Opportunity

We're working with a highly established technology services business who are looking to add an experienced IT Support Engineer to their technical support team.

This is an excellent opportunity for an ambitious IT professional who enjoys solving complex technical issues, mentoring junior engineers, and working across a broad range of modern Microsoft, cloud, infrastructure, networking and security technologies.

You'll act as an experienced escalation point within the support function, taking ownership of technical issues from diagnosis through to resolution while helping drive service excellence across a diverse customer environment.

If you're someone who enjoys variety, technical challenges, and continuous learning, this role offers excellent career progression and exposure to the latest technologies.

What You'll Be Doing

• Acting as the escalation point for complex technical support issues.
• Providing remote and occasional on-site support to business customers.
• Troubleshooting Microsoft 365, Azure and hybrid infrastructure environments.
• Supporting Windows Server environments and core technologies including:
• Active Directory
• Group Policy
• DNS / DHCP
• Remote Desktop Services
• Administering Microsoft 365 tenants and cloud services.
• Supporting virtualised infrastructure and cloud-based deployments.
• Diagnosing networking issues involving:
• Switching, Routing, VPNs, VLANs, Firewalls, WAN connectivity
• Providing support for VoIP and unified communications platforms.
• Collaborating with third-party software vendors to resolve application issues.
• Maintaining accurate system documentation and technical knowledge articles.
• Assisting with proactive monitoring, preventative maintenance and system health checks.

What We're Looking For

Essential Experience

• Proven experience in a Service Desk, 1st/2nd or 3rd Line support role
• Strong Microsoft technology background.
• Experience supporting Microsoft 365 environments.
• Knowledge of Azure services and cloud technologies.
• Experience administering Windows Server environments.
• Solid networking troubleshooting skills.
• Excellent customer service and communication abilities.
• Strong problem-solving mindset with the ability to take ownership of issues.

Technical Skills

Experience with some or all of the following:

• Microsoft 365
• Azure
• Entra ID (Azure AD)
• Intune / Endpoint Management
• Windows Server
• Active Directory
• Group Policy
• DNS & DHCP
• Remote Desktop Services
• Virtualisation technologies
• VPN technologies
• Firewall administration
• VLANs, switching and routing
• Endpoint security solutions
• VoIP platforms

Desirable

• Experience within a Service Desk or Managed Service Provider environment.
• Exposure to cloud migrations and infrastructure projects.
• Relevant Microsoft certifications.
• Experience supporting mixed Microsoft and Apple environments.

Role at a glance:

• IT Service Desk Engineer (Service Desk, Cloud Infrastructure and Field support)
• A starting salary of £32,000 - £36,000 depending on experience
• South Wales – Nantgarw/Caerphilly office with Hybrid working
• Free onsite parking
• Modern, IT focussed offices
• Training & Certifications with a clear progression plan.
• Working patterns are typically 08:00-16:00 / 09:30-17:30 providing flexibility around family life
• Plus lots of other benefits ...

Interested? Apply today to find out more about this confidential opportunity.

Please note, we are unable to provide sponsorship opportunities and candidates must hold a valid driving licence.

• Installing, commissioning and troubleshooting new equipment at customer facilities worldwide
• Working directly with customers to diagnose and fix technical problems, often under time pressure
• Building and fault-finding new equipment designs in the factory before they ship
• Contributing to electrical and mechanical design, including wiring harnesses, assemblies and design changes
• Making new designs easier to maintain and service in the field
• Testing equipment against international machinery safety standards and checking compliance
• Planning and running hardware tests, validation and performance assessments
• Working with process and design engineers to improve reliability and performance
• Supporting new technology from early prototypes and trial systems through to production-ready products
• Writing clear technical reports and passing customer feedback to the engineering team

About you

• HNC or HND (or above) in Electrical, Mechanical, Mechatronic or a similar engineering discipline
• A broad engineering background covering both electrical and mechanical systems
• Proven hands-on experience installing, commissioning and fault-finding complex machinery or production equipment
• Confidence dealing with customers, and the credibility to take the lead when things go wrong
• Some design experience, or a real interest in developing it; AutoCAD Electrical, Solid Edge or another 3D CAD package would be a bonus
• Knowledge of machinery safety standards (e.g. EN 60204-1, EN ISO 13849) would be useful
• Organised, self-motivated and comfortable working on your own across different time zones
• Calm and practical in fast-moving, highly regulated environments

You don't need experience in this specific industry. Engineers from pharmaceutical, automotive, injection moulding, packaging, special-purpose machinery and other automated manufacturing sectors are encouraged to apply.

Travel:
Around 50% of your time will be spent overseas, in Europe, North America and Asia. Trips usually last four weeks or more and can last up to a few months, you will spend circa six months in the year overseas. Notice is given wherever possible, but some trips may come up at short notice.

All travel, accommodation and subsistence costs are covered.

Salary and benefits:
£48,000+ basic salary, plus bonus and excellent benefits (33 days holiday, up to 8% matched pension (so 16% in total), life assurance, health cash plan etc.

You'll need to live within commuting distance of Newport and a full UK driving licence is required.

If you're a practical, multi-skilled engineer who wants to see the world, apply now for immediate consideration!

Key Responsibilities:

• Lead product design and development projects from initial concept to market release.
• Coordinate design transfer activities between UK operations and manufacturing partners.
• Provide engineering input for change orders and maintain legacy design documentation.
• Conduct verification and validation of components and assemblies, including inspection and testing.
• Record all formal and relevant informal engineering data within the product lifecycle management system.
• Create and modify technical drawings in line with design standards.
• Perform other reasonable duties as requested by management.

Essential Qualifications & Skills:

• Degree in Product Design or Engineering.
• Experience in a design-related role or manufacturing environment.
• Proficiency in CAD software (e.g., Solid Edge or SolidWorks).
• Knowledge of plastics and injection moulding design.
• Strong problem-solving ability and creative application of engineering principles.
• Excellent communication skills, both written and verbal.
• Ability to work independently, prioritize tasks, and meet deadlines.
• High attention to detail and organizational skills.

This is a great opportunity for an experienced support professional who enjoys technical investigation, problem-solving and mentoring others.

What you'll be doing

• Acting as a senior escalation point for complex application issues
• Investigating, diagnosing and resolving 2nd/3rd line support incidents
• Carrying out root cause analysis and implementing long-term solutions
• Working closely with Engineering and Service Delivery teams
• Writing and maintaining automation scripts
• Supporting and mentoring junior team members
• Maintaining technical documentation and knowledge base articles

What we're looking for

• 3+ years' experience in Application Support, Software Support or a similar role
• Strong SQL skills, including writing and troubleshooting complex queries
• Experience investigating and resolving technical issues in a production environment
• Knowledge of Jira or similar ticketing systems
• Experience with Git, Bitbucket or similar version control tools
• Scripting experience, ideally PowerShell
• Strong analytical and problem-solving skills
• Excellent communication skills

Nice to have

• PL/SQL experience
• Experience supporting enterprise software applications
• Exposure to Agile environments

PL/SQL is preferred but not essential. Candidates with strong SQL experience are encouraged to apply.

What's on offer?

• Hybrid working (3 days per week in Cardiff)
• Modern technology environment
• Supportive and collaborative engineering culture
• Career progression opportunities

If you're looking for a role where you can make a real impact, solve complex technical challenges and develop your career within a growing technology business, we'd love to hear from you.

They are looking for a Senior Electronics Engineer who will take full ownership of their electronics design and development, in end-to-end product development, working on innovative, high-voltage electronic systems used in global markets with both professional and consumer applications.

They are a small dynamic team, and currently utilise a contractor for all electronic design and development, but looking to bring everything in house. This person will take full ownership of electronic design & development within the business. they ideally need someone with experience working on large scale PCBs, with knowledge of power electronics and ideally medical device experience (although this is not essential). Potential to grow a team as the business/project progresses. 

The role:

• Lead the design and development of complex, large-scale PCB assemblies.
• Undertake analogue and digital circuit design, including high transistor count applications
• Interface controllers and microprocessors (PIC32 experience ideal, but other platforms considered)
• Contribute to safety-critical design with an understanding of isolation principles and IEC 60601 standards
• Support transition from Proteus to Altium for PCB layout and design
• Work across the full product lifecycle – from concept and prototyping through to validation, testing, and release
• Collaborate with cross-functional engineering teams to integrate electronics into complete system designs
• Apply knowledge of power electronics (up to 40kV) to support product development and innovation

Experience/skills:

• Degree (or equivalent) in Electronics, Electrical Engineering, or related subject
• Proven experience with power electronics and high-voltage PCB design
• Strong circuit design skills (both analogue and digital)
• Experience with microcontrollers (PIC32 preferred)
• Familiarity with Altium (or willingness to transition from other PCB tools)
• Knowledge of medical, automotive, aerospace, or other highly regulated industries desirable
• Ability to take ownership of projects and see them through the full development lifecycle

What’s on offer:

• Competitive salary and benefits package
• Hybrid working – 2–3 days onsite
• Life Assurance
• Health and Dental cover
• 25 days holiday + bank holidays
• Pension
• A unique chance to take full technical ownership in a niche, innovative, and expanding sector

If this sounds like an ideal opportunity for you, please apply for immediate consideration.