Service Transition Analyst

Ref No. 24140
Posted 17 Apr 2023


Employment: Permanent

Job description

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Are you looking for a service transition role where you will be involved in writing processes and the implementation of them? IntaPeople is working with a Swansea-based tech company to expand the delivery team which is brand new so it can be shaped with plenty of support in the existing team too.  They really have a great dynamic so you will be joining a nurturing and friendly culture.

About you

  • We’re looking for strong communication skills with the ability to explain technical terms to non-technical people in a way they will understand; so for example, speaking in business language to stakeholders etc
  • You will work in a team of 5 to bring in new services to the company, so a background in service introduction and/or service implementation is required.
  • We are looking for someone who can deliver a message in a calm way whilst being pragmatic and a good personality fit to their dynamic culture.
  • You’ll be a self-starter, proactive, inquisitive and driven.

About the role:

  • Following ITIL framework (Version 3 or 4)
  • Change & Release
  • Understanding the business and ensuring the teams are all kept up to date 
  • This is a Hybrid role - 3 days in the office, 2 days at home.

About the benefits:

  • 25 days holiday, plus 8 public holidays
  • Company pension scheme
  • Annual pay reviews
  • 12% Bonus
  • Free on-site parking
  • Development opportunities and additional training

What next?

‘Apply Now’ to be considered or contact Kim for a confidential chat on

Your consultant

Kim Gibbons

IT Team Lead

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