IntaPeople are working with a global manufacturing company that are looking for a service engineer to join their team due to a major expansion in machinery sales. You must have a broad experience in the service industry, with software experience and a history in mechanical/ electrical engineering.
Position details
- Breakdown & Scheduled service work (globally)
- Commissioning of machinery at customer sites (globally)
- Depot repairs – both mechanical and electrical
- Some pre-delivery testing/ commissioning of machinery on site
- Phone and video service/ support to customers and company engineers
- Contribute to the delivery of the customers satisfaction and provide market information for business development, new sales and products
- Adhere to and comply with the company’s Quality, Health and Safety and Environmental
Technical Requirements
- Time served experienced mechanical/ electrical engineer
- Software programming knowledge & experience
- A logical, analytical, and objective approach to problem solving and fault diagnosis
- Working with close tolerance components is essential
- Highly organized and conscientious with a keen eye for detail.
- Capable of working independently or in a team and able to coordinate with others to meet targets and deadlines
- Willingness to travel to global destinations if required for machine commissioning, start-ups, and service visits
- The ability to work under time constraints and pressure
- Be willing to respond to customers unscheduled events in a rapid and efficient manner
- Competent IT user (incl. MS Office)
- Be able to provide customer ‘hands on’ training
- Ability to work flexible hours and adapt to changing working schedules
- Able to work solo and as a team player
- Contribute in an innovative and incisive manner to the business
- Attending and positively participating in training and development initiatives
- Ability to diagnose faults and complete repairs, replacing components as required.
- Ensure projects are delivered on time and on budget
- Ensuring the customers always receives the highest levels of customer service.
- To ensure compliance with sustainability processes, quality management system, safety procedures, accountancy policies.
- Proactively participating in the full development cycle.
- Providing a timely, polite, and efficient service.
- Playing a key role in the wider Service Engineer team, providing colleague support as required.