IntaPeople are proud to be partnered with our leading Managed Service Provider client for the acquisition of a Contract School IT Field Technician. The role is 5 days a week onsite in Doncaster is paying up to £190 a day outside IR35.
Must have Enhanced DBS already in place.
Responsibilities:
- Provide effective and efficient communication across all levels of the business
- Provide 1st line support to all users of technology
- Set up, deploy and re-image desktops and hardware.
- To ensure anti-virus updates and Microsoft Security updates are kept current on schools’ networks
- To understand and advice schools on: Web filtering software and its set up, E-mail filtering software and its set up, Firewall set up and safe access to external 3rd party resources
- To install software as directed and in accordance with licensing legislation
- To perform installations of peripheral devices
- To provide general maintenance, troubleshooting and technical housekeeping of networks and peripheral devices
- Diagnosing system errors and other issues
- Set up of printer hardware
- Liaise with 2nd line on server issues to ascertain fixes
- Maintain an up-to-date inventory and asset register of IT equipment
- To maintain network user accounts, profiles, permissions and the addition and deletion of users
- Maintain each school’s network, including management of daily backups, anti-virus tools and software licences
- Handle file, application and hardware maintenance plus related support tasks as required by the school’s policies and as instructed by local staff.
- Manage and maintain the school’s LGfL 2.0 WAN connection, and act as a Nominated Contact for the school
Requirements:
- Strong background within the IT support industry
- MS Office experience (with MS Access preferred)
- Mobile technology (tablets & smartphones using Android & IOS)
- Networking fundamentals (LAN, WAN, Switches, DHCP & DNS)
- Ability to identify hardware/operating system problems and provide a simple report
- Active Directory Management
- Knowledge of filtering and safeguarding software deployed and its uses
- Demonstrate a working knowledge of Windows based software
- Experience supporting Microsoft Windows Server 2003, 2008 and 20012, Windows 7 and Windows 8 Professional, Apple & IOS operating systems
- MS Office experience (with MS Access preferred)
- Networking and Communications Troubleshooting experience
- Active Directory, Group Policy and Server builds and configurations management
- Microsoft Windows operating systems and their use in a local area network environment
- Cisco and D-Link networking technology
If this looks like the right opportunity for you then apply below or email m.westbrook@intapeople for a confidential conversation.