We are supporting a well-established manufacturing organisation in the search for an experienced Quality Manager to take ownership of quality performance across production, suppliers, and customer-facing activities.
This is a senior role with real influence, offering the opportunity to shape quality strategy, improve operational standards, and drive continuous improvement across a dynamic environment.
You will lead the end-to-end quality function, ensuring that products meet required standards and customer expectations while driving measurable improvements across the business.
Responsibilities:
- Managing quality processes across production, suppliers, and field performance
- Acting as the escalation point for complex customer issues, ensuring timely resolution
- Implementing robust systems to monitor and reduce the cost of poor quality
- Leading investigations, containment actions, and long-term corrective solutions
- Working cross-functionally with production, engineering, supply chain, and sales teams
- Supporting new product introduction by identifying and mitigating quality risks
- Conducting regular audits to ensure adherence to specifications and processes
- Taking decisive action where product quality or safety may be compromised
- Leading and developing a quality team, embedding a culture of continuous improvement
- Engaging with customers and partners when required to resolve high-level concerns
Experience/qualifications:
- A proactive and commercially aware quality professional who can lead from the front and influence at all levels of the organisation.
- Proven experience in a senior quality or quality management position
- Strong understanding of quality systems and compliance frameworks
- Experience working within manufacturing environments, ideally involving both machinery and assembly operations
- Confidence working with data to identify trends and make informed decisions
- A customer-focused mindset with experience handling escalations or complaints
- The ability to lead teams, drive accountability, and implement change
- Relevant technical or quality-related qualifications
If you are an experienced Quality Engineer/Manager who would like the opportunity to have senior-level exposure with influence across operations and make a significant impact within a growing business.