IT Support Administrator

Ref No. 24100
Wales - Cardiff
Posted 13 Feb 2023

Overview

Employment: Permanent

Job description

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£24,000 + benefits

Cardiff

 

Looking for a support role where you can work your way up into software development? IntaPeople are working with a Cardiff-based EduTech firm who are looking to bring in an IT Support Administrator who’ll be vital to the smooth running of the staff’s day-to-day work. Candidates must be confident communicating with both technical and non-technical staff and have an attention to detail coupled with a high level of IT Skills.

 

Preferred Skills:

  • HTML
  • Google Workspace Experience (specifically Google Sheets)
  • Computer Science Degree (Or equivalent)

 

Main Responsibilities will include:

  • Tech ticket box management, including staff reporting issues and requests (troubleshooting, managing and communicating deadlines, prioritisation).
  • Hardware and software issue repairs, both remotely and in the office.
  • Guiding and training new and existing staff on system usage.
  • Basic HTML amendments to their website (editing & manipulating images or video).
  • Quality assuring projects and changes before production.
  • Assisting development team with data-entry, testing and QA.
  • Recommending new software solutions and overseeing subsequent implementation
  • Spreadsheet workings, specifically with Google Sheet Data, including writing formulas for staff’s Sheets and collating large data sets for reports.

 

What next?

Click ‘Apply Now’ to be considered or contact Joshua Wallace on the details below for more information:

 

Email: j.wallace@intapeople.com

Mobile: 07765 248 442

Telephone 02920 252 500

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