IT Operations Support - Data Centre Operator

Ref No. 25108
Wales - Cardiff
Posted 10 Jun 2025

Overview

Salary: £21p/h

Employment: Contract

Job description

Data Centre Operator – Cardiff – Inside IR35 – Hybrid role - on-site and from home 
Start Date: 1st July 2025
End Date: 30th June 2026
Shift Pattern: 12-hour (continental shift pattern) (Christmas day always off) 
Rate: £21p/h through an umbrella company

We’re looking for a hands-on Data Centre Operator to support a critical infrastructure environment based in Cardiff. This is a fully onsite role, working shifts as part of a small operations team.

Experience with Control-M or another batch scheduling tool is essential.

 

What We’re Looking For:

  • Solid background in IT operations or data centre environments

  • Proven experience with batch job scheduling (Control-M strongly preferred)

  • Confident working under pressure, including out-of-hours escalation and incident handling

  • Comfortable with hands-on physical data centre tasks

  • Reliable, detail-focused, and able to follow documented procedures precisely

Key Responsibilities:

  • Monitor systems, respond to event-driven alerts, and troubleshoot issues to keep operations running smoothly

  • Escalate incidents and coordinate with on-call teams (DBA, Network) when needed

  • Liaise with external vendors like BT for support and resolution of service issues

  • Run scheduled jobs using Control-M or similar tools (e.g. VisualCron), including weekend release deployments

  • Support physical operations – bulk printing, tape handling, packaging for offsite storage

  • Conduct routine checks and building patrols to monitor temperature, alerts and hardware safety

  • Maintain access logs and follow strict security and compliance procedures

  • Keep internal ops documentation up to date and assist with refining procedures

  • Generate daily, weekly and ad-hoc reports on performance and system health

  • Support DR drills and contribute to business continuity planning


To apply: Send your CV / apply by Friday 13th June for more details, thanks! 

Your consultant

Phil Dancey

Principal Recruitment Consultant

Get in touch:

phil.dancey@intapeople.com