IntaPeople are looking to recruit an IT Field Service Engineer with specific skills in copiers to join a rapidly growing team based in Wales. As a Mid-Senior level Engineer, you will play a key role in keeping their clients systems running whilst troubleshooting and carrying out repairs when needed, to new installations and proactive support.
What you’ll be doing
- Responding to support tickets through their internal helpdesk system.
- Using remote management tools to diagnose and resolve technical issues
- Installing, configuring, and networking copier devices.
- Carrying out preventative maintenance schedules to minimise downtime.
- Maintaining accurate service records and reporting.
Visiting customer sites to carry out maintenance, repairs, and installations – M4 Corridor/Wales
What they’re looking for:
- Proven experience working as an IT Support Field Engineer
- Previous experience working with photocopiers such as Kyocera or other brands like HP or Ricoh or Canon or Xerox
- Strong technical troubleshooting skills with both hardware and software.
- Experience working with ticketing/helpdesk systems.
- Familiarity with remote monitoring/management tools.
We are looking for either a permanent engineer or contract engineer for the interim whilst recruiting a permanent engineer.
Ideally you will be based from the Swansea/west area and cover client sites throughout Wales including M4 corridor.
Permanent role - Salary £32,000 - £37,000 depending on experience plus strong company benefits or
Temp role - Hourly/Day rate - £21.00 - £23.00 / £160.00 - £180.00 per day
For more information, please call Nathan Handley on 02920 252 500.