Head of IT Services

Ref No. 24823
Wales - Cardiff
Posted 3 Jul 2024


Salary: £50-£60k

Employment: Permanent

Job description

Head of IT Services

Cardiff - £50-60k & benefits 

3-4 days p/week onsite in Cardiff ideally 

We are seeking a dynamic Head of IT Services to lead and enhance our clients IT operations. This role supports a large business and ensures the seamless implementation of their IT strategy.


  • Strategy Implementation: Oversee and execute the organisation's IT strategy.
  • Team Leadership: Manage and mentor IT professionals, fostering a high-performance culture.
  • Service Desk Management: Ensure efficient operation and outstanding support across offices.
  • Service Delivery: Oversee IT services to meet business needs and SLAs, implementing best practices.
  • Infrastructure & Operations: Lead IT infrastructure projects, ensuring compliance and managing risks.
  • Stakeholder Engagement: Collaborate with senior management and communicate IT developments.


  • Bachelor's degree in IT, Computer Science, or related field.
  • Proven experience in senior IT management, preferably in a professional services environment.
  • Strong knowledge of IT service management and infrastructure.
  • Ability to lead large-scale IT projects and teams.
  • Excellent problem-solving, communication, and interpersonal skills.


  • 25+ days holiday plus bank holidays
  • +Two Corporate Social Responsibility days
  • +Birthday day off
  • Death in service benefit
  • pension scheme
  • Hybrid working
  • Employee Assistance Programme
  • Local business discounts
  • Professional fees paid
  • Employee recruitment incentive scheme
Your consultant

Phil Dancey

Principal Consultant

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