IntaPeople are working with a renowned Cloud and Managed Service provider who are looking for some talented 2nd Line Support Analysts to support their most prestigious clients in London.
Experience:
- Minimum of 3 years in an IT Support environment (ideally within an MSP)
- Up to date knowledge of Windows servers technologies
- Virtualisation (VMWARE)
- Knowledge of VPN's and Firewalls advantageous
- Experience supporting multiple clients
What you will be doing:
- Providing level 2 support to maintain clients infrastructure
- Creating and maintaining client documentation
- Using your experience to help mentor level 1 engineers
- Investigating and resolving customers issues and agreeing timelines for issue fixes
- Liaising with clients
What you'll receive
- Between £35,000-£45,000 DOE
- Option for Hybrid Working
- Income Protection
- 25 Days Holiday + Bank Holidays
- 2 Personal development days each year
- Paid day off for your birthday
- Free On-site Gym
Sound like the next opportunity for you? Apply now to be considered. Or feel free to call Morgan on 07917 922 146 to discuss further.