2nd Line Support Analyst

Ref No. 23595
City of London
Posted 17 May 2022

Overview

Salary: 45000

Employment: Permanent

Job description

IntaPeople are working with a renowned Cloud and Managed Service provider who are looking for some talented 2nd Line Support Analysts to support their most prestigious clients in London. 

 

Experience:

- Minimum of 3 years in an IT Support environment (ideally within an MSP)

- Up to date knowledge of Windows servers technologies

- Virtualisation (VMWARE)

- Knowledge of VPN's and Firewalls advantageous

- Experience supporting multiple clients

 

What you will be doing: 

- Providing level 2 support to maintain clients infrastructure

- Creating and maintaining client documentation 

- Using your experience to help mentor level 1 engineers

- Investigating and resolving customers issues and agreeing timelines for issue fixes 

- Liaising with clients

 

What you'll receive

Between £35,000-£45,000 DOE

- Option for Hybrid Working

- Income Protection

- 25 Days Holiday + Bank Holidays

- 2 Personal development days each year

- Paid day off for your birthday

- Free On-site Gym

 

Sound like the next opportunity for you? Apply now to be considered. Or feel free to call Morgan on 07917 922 146 to discuss further.  

Your consultant

Morgan Namurach

Recruitment Consultant

Get in touch:

m.namurach@intapeople.com