IntaPeople are working with a renowned Cloud and Managed Service provider who are looking for some talented 2nd Line Support Analysts to support their most prestigious clients in Oxford.
Experience:
- Minimum of 1 year in an IT Support environment (ideally within an MSP)
- Up to date knowledge of Windows servers technologies
- Virtualisation (VMWARE)
- Knowledge of VPN's and Firewalls advantageous
- Experience supporting clients from an IT perspective
What you will be doing:
- Providing 1st Line support to help maintain clients infrastructure
- Creating and maintaining client documentation
- Investigating and resolving customers issues and agreeing timelines for issue fixes
- Liaising with clients
What you'll receive
- Between £22,000-£26,000 DOE
- Income Protection
- 25 Days Holiday + Bank Holidays
- 2 Personal development days each year
- Paid day off for your birthday
- Free On-site Gym
Sound like the next opportunity for you? Apply now to be considered. Or feel free to call Morgan on 07917 922 146 to discuss further.