1st & 2nd Line Infrastructure Analyst

Ref No. 24069
Posted 13 Jan 2023

Overview

Salary: £22,000 - £25,000 DOE

Employment: Permanent

Job description

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IntaPeople are currently working with fast growing but very established technology focussed client who are based in South Wales, London and Europe. They have operations globally and work with some of the largest financial institutes across the world.. 

We are open to candidates who have recently graduated with a relatable degree as there will be plenty of opportunity to grow and develop within the team. You will sit within the infrastructure support team, ensuring the smooth running of the companies infrastructure by resolving 1st and 2nd line issues via the in-house ticketing system. 

Essential Skills

• Helpdesk management – Logging, assigning and resolving internal support incidents & service requests.

• Asset management – Hardware & Software

• Daily system monitoring & checks

• Desktop and laptop builds

• Software installation and configuration

• Active Directory User, computer and group management

• O365 user administration

• Monitoring – Backups, Replication & System alerts

• Anti-Virus Management

The core activities of the infrastructure team includes building, maintenance and support of technical infrastructure services for internal and SaaS hosted clients whilst monitoring the production eco systems for performance and capability issues.

Desirable Skills

• JIRA

• ManageEngine Products

• VMware vSphere Administration

• Network switch patching & administration

• ITIL

Benefits at a glance:

Competitive Salary of up to £25,000

25 days annual leave + Bank Holidays

Hybrid working – Based near Swansea

Private healthcare

Pension

Modern, open workplace

Development and progression opportunities throughout the business

For more information or a confidential chat please call Michael Aaronson on 02920 252 500.

Your consultant

Michael Aaronson

Recruitment Consultant

Get in touch:

m.aaronson@intapeople.com